Refund policy

All sales are final and cannot be cancelled. We cannot accommodate change of mind refunds.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Refunds are only given for damaged/ broken or faulty products. You must report damaged/broken or faulty products within 24hrs of having received your items. Photo proof will need to be supplied to confirm damages.

Once report is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.

Refunds are strictly subject to damaged/broken or faulty products only! 

You can always contact us if you have any further refund or return enquiries @

shedazzle.da@gmail.com.